Cancellation Policy

Cancellation Policy

El Monte Driving School Cancellation Policy

At El Monte Driving School, we value your commitment to improving your driving skills and safety. We understand that unforeseen circumstances may arise, leading to the need to cancel or reschedule your scheduled services. To ensure a clear understanding of our cancellation policy, please take note of the following terms for our different products:

1. Online Drivers Education Course:

Our online drivers education course is non-refundable. Once you have enrolled in this course, we are unable to process refunds for any reason. We recommend that you carefully review your schedule and availability before enrolling in the course to ensure that you can fully commit to its completion.

2. Behind-the-Wheel 1-on-1 Driving Instruction:

For our behind-the-wheel 1-on-1 driving instruction, we understand that last-minute changes or unforeseen events may require cancellations. In such cases, we have a cancellation fee of $100.

Cancellation Process for Behind-the-Wheel Instruction:

If you need to cancel or reschedule your behind-the-wheel instruction session, please contact our office at least 48 hours before your scheduled appointment. This allows us to allocate the instructor’s time to other students effectively.

Cancellations will result in a $100 cancellation fee.

If you fail to appear for your scheduled behind-the-wheel instruction without prior notice, a $100 no-show fee will be applied.

We strive to provide flexible options for our students, but we kindly request that you respect the scheduling commitments of our instructors. If you have any questions or need to cancel or reschedule a session, please contact us promptly to ensure a smooth process and minimize any applicable fees.

We appreciate your understanding of our cancellation policy, and we look forward to helping you achieve your driving goals. If you have any questions or require further clarification, please do not hesitate to reach out to our customer service team at 626-440-1669 or email us at s[email protected]

Thank you for choosing El Monte Driving School for your driver education needs.